Entreprise system Assignment Example | Topics and Well Written Essays - 1750 words

Entreprise system - Assignment Example It is clear the company needs to improve the current software system to make operations easier. Pee’s coffee and tea can invest in better management software, re-architecture the current software to align with its current objectives or invest a cloud based management system. That is the only way the company can address the current logistical issues. Peet’s coffee and tea is expanding rapidly to share the large coffee market in the United States. According to Perez (2013), more than 80% of the American population take coffee. The percentage has increased dramatically over the years. With this conception, Peet’s coffee and Tea had to expand to take advantage of the increasing demand. Expanding comes with many new challenges. For example, when the company opens a new store, the new store has a software system integrated and connected to the entire company software system. The software system was not universal to the different stores and departments. As a result, there were many interconnections and customizations in the main software (Microsoft case studies, 2011). The many customizations and interconnections in the Peet’s coffee and tea software was a logistical nightmare as the supply chain manager Shawn Conway put it. According to Conway, staff had to use several software systems at times to serve the customers (Microsoft Case Studies, 2011). The staff took more time to obtain the customer details and responding to their issues. At the same time, it was challenging to account for raw materials, the products produced and customer orders (Microsoft Case Studies, 2011). With the vision to expand to other cities, the current software system would present more challenges to the company. The management could not rely on the system and had to spend a lot of time trying to balance the financials and Peet’s coffee and tea needed to upgrade its software systems for better